Contact

Mailbox for inquiries and additional information

Important!

  • This form, as well as the contacts of the additional information that follows does not have “electronic registration ” status. As such, the presentation of writings through it will not have any type of legal effect.
  • The emails sent here will be only to formulate comments and general queries and will not be considered, in any case, an official presentation, so they will not require a response in this regard.
  • If that is the case, use the Electronic Headquarters of ADIF ( https://sede.adif.gob.es/ ), which includes a generic “Submission of requests, writings and communications (General Instance)” procedure.

People affected by collisions

Telephone assistance service to victims and relatives due to accidents

Contact information for people affected by road accidents and their families at any point on the Adif-managed railway network. 24 hours a day, 365 days a year.

More information

General information and information for rail transport users

Your suggestions are processed through the Web Communication mailbox to the competent Adif area to deal with the relevant subject matter. Select the "Web Communication Mailbox" in the form to address this area.

You can also contact the following departments directly:

Assistance to Railway Companies

Commercial Premises and Stands in Stations

Filming and Media Relations

Assistance to the media and requests for authorization to film or take photographs of a professional (filming) or an informative (press and news media) nature.

Railway-affected areas. Authorizations, Public Domain Zone and Building Boundary Line

To carry out any work or activity in the areas near the railway or proceed to reduce the area of public domain or the building limit line, the authorization of Adif is necessary.

Conventional lines

Logistics Services

Other contacts