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Adif Acerca: accessibility at passenger stations

What is this service?

It is a personalised assistance and support service for people with disabilities and/or reduced mobility who are traveling by train through Adif and Adif AV stations where the service is available.
What does it consist of?

We welcome travellers at the designated meeting point in the departure station, assist them in making their way through the station, boarding the train and finding their seats, and meet them at the designated spot in the arrival station, accompanying them to the pre-arranged location.
When and how to request this

It can be requested when purchasing a ticket and, afterwards, through the operators or directly at the stations. Sign in to learn about all the possibilities.

Recommended links

'Adif on your mobile' app

Download the 'Adif on your mobile' app to see the real-time status of passenger trains.

In addition, discover general information, services, and commercial, cultural, and leisure offerings at passenger stations, GPS coordinates, opening hours, Adif contact numbers, location in the city, maps, parking, and much more.

Acceso a la tienda de Google Play para apps.

Acceso a la tienda de App Store para Apple.