Accessibility

The state-owned enterprise Administrador de Infraestructuras Ferroviarias (Adif) undertakes to make its website accessible in accordance with Royal Decree 1112/2018, of September 7 , on accessibility of public sector websites and mobile applications.

This website applies the requirements of the UNE-EN 301549:2020 standard , considering the exceptions of RD 1112/2018.

This statement of accessibility applies to the https://www.adif.es website.

ILUNION Accessibility has carried out an accessibility audit of the Adif website, in order to certify its compliance with level AA of the Web Content Accessibility Guidelines version . (Web Content Accessibility Guidelines - WCAG 2.1) published by the World Wide Web Consortium (W3C), as well as with the requirements to satisfy the UNE 301 549:2018 Standard, also in its level AA.

> Consult report2.1

Compliance status

This website is partially compliant with RD 1112/2018 due to exceptions and a lack of conformity with the following aspects.

ILUNION Accessibility certifies, dated July 27, 2022, that the Adif website, partially complies with the Double A level according to the Web Content Accessibility Guidelines 2.1 of the Web Accessibility Initiative (WAI) of the World Wide Web Consortium although it has been detected that the following obstacles still exist:

There are images whose textual description must be reviewed.
On some pages, the use of color should be reviewed as should the contrast between foreground and background.
There are problems displaying the content when enlarging the text or zooming in.
There are problems with keyboard navigation
In some cases, errors are not properly identified
In some cases, interaction with assistive technologies should be reviewed.

Inaccessible content

The content below is not accessible for the following reasons:

- Criterion 1.1.1: In some cases there are images with no description and / or with an inadequate description
- Criterion 1.3.1: In some cases, incorrect use of headings is made.
- Criterion 1.3.5: In some cases, the purpose of the fields cannot be determined by software.
- Criterion 1.4.4: In some cases, increasing the display to 200% text only may result in loss of content
- Criterion 1.4.10: In some cases, increasing the display to 400% produces navigation obstacles for the keyboard user.
- Criterion 1.4.11: In some cases elements of the content interface do not present a sufficient color contrast
- Criterion 2.1.1: In some cases there is device dependency
- Criterion 2.4.6: In some cases, headings are used incorrectly.
- Criterion 3.3.1: In some cases, errors are not properly identified
- Criterion 4.1.1 In some cases, automatic errors are observed in the HTML of the pages
- Criterion 4.1.2: Modal windows interaction problems detected
Not applicable
- There are electronic office files in PDF or other formats published prior to 20 September, 2018, that do not fully meet all the accessibility requirements.
- There are unsubtitled videos published prior to September 20, 2018.

Preparation of the accessibility statement

This statement was prepared on July 27, 2022.

The statement was prepared by conducting an accessibility audit using the OA methodology

Observations and contact details

You can request information about accessibility requirements (Article 9.2.a of RD 1112/2018) regarding; e.g.:

report potential breaches by this website
communicate other issues regarding access to content
submit any other query or suggestion for improvement regarding the website's accessibility

By filling out the following contact form in the "Web communication mailbox" area.

You can submit:

a Complaint regarding compliance with the requirements of RD 1112/2018 or
a Request for Accessible Information relating to:
- content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, Section 4
- Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be specified clearly, allowing it to be verified that it is a reasonable and legitimate request.

Through the Generic Request from the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as the other options included in Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the General Secretariat of Digital Administration.
Application procedure.

If, once a request for accessible information or complaint has been made and has been rejected, and the person concerned does not agree with the decision adopted, or the response does not meet the requirements set forth in Article 12.5, the person concerned may initiate a formal complaint. Likewise, a formal complaint may be initiated in the event that the period of twenty business days has elapsed without having received a response.

The formal complaint can be filed through the Generic Request from the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as via the other options included in Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the General Subdirectorate for Service Inspection of the Ministry of Economic Affairs and Digital Transformation.