Quality and Customer

Adif and Adif Alta Velocidad certify their management systems in accordance with IS0, UNE regulations and the EFQM model, with improvement plans that are renewed and audited annually.

European Seal of Excellence 500+

The European Seal of Excellence 500+ is the highest level of recognition for a Management System according to the EFQM Excellence model.
Obtained in 2012 and revalidated in 2019 until May 2022.

Fragment title

In Europe

First European rail administrator to be awarded the Gold Seal of Excellence.

In Spain

First public company of its size and significance to achieve this level.

500+

Adif belongs to the exclusive group of Spanish companies with a level of 500+ in the Excellence in Management Club.

Quality Certifications

Certificates of compliance with the requirements of national and international EFQM, ISO and UNE regulations, as well as the assurance of legally binding regulations.

Adif and Adif Alta Velocidad Quality Policy

Adif and Adif Alta Velocidad Quality Policy
The Quality Policy is the framework that establishes the lines of action of the organizations in matters of Quality Management. The Quality Policy not only demonstrates the commitment of the organization in this matter, but must be aligned with the Mission, Vision, Values and Strategy of the company.